At Veccram Veterinary E-commerce (“Veccram,” “we,” “us,” or “our”), we are dedicated to upholding the highest standards of safety and compliance with the regulations set forth by the U.S. Food and Drug Administration (FDA). This FDA Compliance Policy outlines our commitment to ensuring that the products sold on our platform meet the FDA’s requirements, particularly those relevant to veterinary medicines and products.

Regulatory Framework
The Company acknowledges that the FDA regulates the sale and distribution of various veterinary products, including but not limited to medications, supplements, and devices. These regulations are primarily governed by the Federal Food, Drug, and Cosmetic Act and the Animal Medicinal Drug Use Clarification Act. It is essential for the Company to adhere to these regulations to ensure the safety and efficacy of products offered on its platform.

Responsible Personnel
The Company will designate a Compliance Officer responsible for overseeing FDA compliance. The Compliance Officer will be responsible for ensuring that all products listed on the platform meet FDA requirements and that the Company's operations align with FDA guidelines.

1. FDA Registration and Listing
• All manufacturers and distributors of veterinary medicines and related products must comply with FDA registration and listing requirements.
• Sellers on Veccram are responsible for ensuring that their products and facilities are registered and listed with the FDA as required by law.

2. Adherence to Labeling Requirements
• Sellers must ensure that product labels, packaging, and accompanying materials meet FDA regulations regarding content, format, and required information.
• Labels should include accurate information on active ingredients, indications for use, dosage, directions for use, and warnings.

3.Good Manufacturing Practices (GMP)
• Manufacturers and distributors must follow FDA’s Current Good Manufacturing Practices (cGMP) for the production, processing, packaging, and labeling of veterinary drugs and products.
• Sellers must verify that products they list are manufactured and handled in compliance with cGMP.

4.Prescription Medications
• Prescription veterinary medications may only be sold and dispensed under the supervision and authorization of a licensed veterinarian.
• Sellers must require a valid prescription from a licensed veterinarian before dispensing prescription medications to customers.

5.Over-the-Counter (OTC) Products
• Sellers offering OTC veterinary products must ensure that these products are appropriately labeled and meet FDA requirements for non-prescription medications.

6.Reporting of Adverse Events
• Sellers and customers are encouraged to promptly report any adverse events associated with the use of veterinary drugs or products to the FDA’s MedWatch program.

7.Prohibited Claims and Misbranding
• Sellers must not make false or misleading claims about the safety or effectiveness of veterinary drugs or products.
• Misbranding, deceptive labeling, or marketing practices are strictly prohibited.

8.Recall and Withdrawal Procedures
• In the event of an FDA recall or withdrawal request, sellers must promptly cooperate with the FDA and take appropriate actions to remove affected products from sale.

9.Transparency and Documentation
• Sellers should maintain accurate records of product listings, product descriptions, labels, and related documents to demonstrate compliance with FDA regulations.

10. Customer Education
• Veccram encourages sellers to educate customers on the safe and responsible use of veterinary drugs and products and to provide clear instructions for use.

11. Continuous Compliance Monitoring
• Veccram conducts periodic reviews and audits of product listings and sellers to ensure going compliance with FDA regulations.

12. Supplier and Vendor Verification
12.1.Supplier Audits: Regularly audit and verify the authenticity, quality, and compliance of products supplied by vendors or manufacturers.
12.2.Document Retention Maintain accurate records of supplier agreements, product specifications, and quality control processes.

13. Reporting and Record-keeping
13.1.Adverse Event Reporting: Establish procedures for promptly reporting any adverse events associated with products sold through the platform to the FDA as required by law.
13.2.Record Retention: Maintain records of product sales, supplier agreements, adverse event reports, and other compliance-related documentation for the required period as per FDA regulations.

14. Quality Control and Assurance
14.1.Product Storage: Ensure that products are stored and handled in a manner that preserves their safety, identity, strength, quality, and purity.
14.2.Recalls: Develop and implement a recall plan in accordance with FDA guidelines for any products that may pose a risk to animal health.

15. Training and Education
15.1.Staff Training: Ensure that employees receive appropriate training on FDA regulations and compliance procedures relevant to their roles.

16. Continuous Improvement
The Company will regularly review and update this FDA Compliance Policy to align with changing FDA regulations and best practices in the industry. Feedback from employees, suppliers, and regulatory authorities will be considered in these updates.

17. Non-Compliance
By following this policy and staying informed about FDA regulations, Veccram will continue to provide high-quality veterinary products while meeting its legal obligations. Failure to comply with FDA regulations or this policy may result in the removal of product listings, suspension of seller accounts, or other appropriate actions.

Veccram is committed to working collaboratively with sellers to ensure that our platform provides a safe and compliant marketplace for veterinary products. By listing products on Veccram Veterinary E-commerce, sellers acknowledge and agree to adhere to this FDA Compliance Policy.

This policy is subject to updates and revisions to reflect changes in FDA regulations or industry standards. Sellers are encouraged to review this policy periodically to stay informed about our compliance expectations.

For questions or concerns related to FDA compliance on Veccram Veterinary E-commerce, please contact our support team at veccram@gmail.com.
Thank you for your commitment to upholding FDA compliance and ensuring the safety and well- being of our customers’ pets.