FAQ

What types of pet accessories do you sell?

We sell a wide variety of pet accessories for dogs, cats, birds, and reptiles. This includes items such as collars, leashes, harnesses, beds, toys, grooming tools, and more.

Do you offer any discounts or promotions?

Yes, we offer regular discounts and promotions for our customers. Sign up for our email newsletter to stay informed about our current deals.

Do you offer international shipping?

Yes, we do offer international shipping. Additional fees and shipping times may apply.

How do I know what size of accessory to purchase for my pet?

We provide detailed sizing information for all of our products on the product page. If you're still unsure, please feel free to contact us for assistance.

What forms of payment do you accept?

We accept various forms of payment, including credit/debit cards, ShopPay, PayPal, and bank transfer.

What is your return/exchange policy?

We accept returns and exchanges within 14 days of the delivery date. The product must be in its original condition and packaging. Please contact us for further information on how to process a return or exchange.

How long does it take for my order to ship?

Most orders ship within 15-20 business days. Shipping times may vary depending on your location.

Do you offer any warranties on your products?

Yes, we do offer warranties on some of our products. Please refer to the product page or contact us for more information on the warranty for a specific product.